How it works
The ten days, the support, and what happens after
Everything the main page did not have room for, in the order you would ask about it. None of it changes the price; all of it changes what the year after launch looks like.
Speed
Ten days, and you can watch it happen
You get a private link on day two. It updates every day. You never have to ask how it is going.
-
Day 0
You message us
Tell us what you sell, in your own words, on WhatsApp. Voice notes are fine. There is nothing to prepare and nothing to book.
-
Day 1
The plan, the price, the date
In writing, in plain language. If it is not what you wanted, nothing has been spent.
-
Days 2–3
You see the design
On your phone, with your real products in it. You change what you want changed.
-
Days 4–8
We build
Your private link updates daily. Comment on anything, any time, in your own words.
-
Day 9
We break it on purpose
A real payment, a real delivery, a real refund — on a real phone, before a customer finds the problem.
-
Day 10
Live
We are on WhatsApp with you while it goes live, and for the first orders that follow.
Why we can do this in ten days when a quote said three months
Nobody designs by committee
One designer, one developer, one decision-maker on your side. Most of a three-month build is spent waiting for a meeting.
We do not wait for your content
The usual reason a build stalls is that the client never sends the product descriptions. So we write and load them.
We do not start until we can finish
We book your ten days when everything needed is in hand. A project that starts early only finishes late more slowly.
Support
After launch is where most people are abandoned
You have probably been through this: the site goes live, the invoice is paid, and the person who built it stops replying. Here is exactly what you get from us instead, in writing, before you pay.
A named person, on WhatsApp
You get their name and their number before you pay a deposit. Not a helpdesk, not a form, not a bot — the person who built your store.
Reply times we put in the contract
Within 4 working hours for anything. Within 1 hour if your store is down or cannot take payment. Written down, so it is a promise and not a mood.
We find out before you do
Your store is checked every minute. If it goes down we are already working on it — you hear it from us, not from an angry customer.
Free fixes, no argument
30 to 180 days depending on your package. If something we built does not work, we fix it. We do not open a discussion about whose fault it is.
After the free window: care plans
Optional, monthly, and cancellable with 30 days' notice. Nothing auto-renews for a year and nothing is buried in a clause.
Care
$89 per month
Hosting, daily backups, updates, security patches, uptime monitoring, and one hour of changes a month.
1 hour of changes a month
Care+
$249 per month
Everything in Care, five hours of changes a month, a monthly growth plan written for your numbers, and you go to the front of the queue.
5 hours of changes a month
Follow-up
You should not have to chase us
Support means we answer when you ask. Follow-up means we come to you first. These are in the calendar from the day you launch.
The first-week review
What sold, what did not, and what we are changing this week because of it. Sent to you, in writing, with the numbers.
One page, not a dashboard
The three things costing you orders, ranked. If you are on a care plan, the first one is already fixed by the time you read it.
A report you can actually read
Visitors, orders, where they came from, and the single next thing to change. One page. No screenshots of graphs you did not ask for.
A 30-minute plan
We look at the quarter that just happened and agree what the next one is for, in writing. Short enough to forward to your accountant.
And a commitment, because a promise with no penalty is a preference: if a month goes by and you have heard nothing from us, tell us — and that month is free.
Ideas
You do not have to know what to build next
Most owners we meet know their business perfectly and have no idea which of the forty possible next things is the right one. Working that out is part of what you are buying.
We look at your numbers first
Not at what worked for a different shop in a different country. Your traffic, your checkout, your returns.
One idea a month, not a newsletter
Specific enough to act on: which three products belong on the home page this month, which checkout step to delete, which 340 people to email.
Small ones are free
If an idea takes under an hour and you are on a care plan, we just do it. We do not quote you for changing a button.
You can always say no
Ideas are free and quoted separately. Nothing is ever added to your invoice because we thought it was a good idea.
Honestly
The other four ways to do this
Three of them are genuinely better than us for some people. Here is when, so you do not find out after you have paid.
See the full comparison
| Do it yourself | A freelancer | An agency | FD Solutions | |
|---|---|---|---|---|
| What it costs | $30–90/month, forever | $300–2,000, then unknown | $8,000–40,000 | $245–$2,950 fixed, in writing |
| When it is live | When you finish it | Usually late | 3–6 months | 10 days to 8 weeks, with a date |
| Who types in your products | You, every evening | You | You, into their template | Us |
| Who fixes it at 11pm | You | Nobody | A ticket, tomorrow | A named person, on WhatsApp |
| Who owns the code | The platform | Usually unclear | Sometimes them | You, from week one |
| What happens in month two | You are still building it | They stop replying | A change request and an invoice | A message, a report and an idea |
| Who you actually talk to | A help centre article | One person, sometimes | An account manager | The person who built it |
Do it yourself if: you have real time, you enjoy it, and you are testing whether anyone wants the product at all. Do not pay anybody $5,000 to find that out.
Use an agency if: you need forty people, a legal department and procurement paperwork. They are built for that and we are not.
Advertising
What we wire up
What we wire up
See what we wire up
The tag, installed and verified
Not pasted in and hoped for. We fire a real test purchase and show you the event arriving in your own ads dashboard before we call it done.
Server-side events, not just the browser pixel
Ad blockers and Safari's tracking prevention swallow a large share of browser events, so your platform under-counts your sales and bids badly. We send the same events from the server too, which is the single biggest thing most stores are missing.
A product feed that is actually accepted
Merchant Center and the catalogues reject feeds over fields most people have never heard of — GTIN, condition, availability, shipping. We build the feed, fix the rejections and keep it updating by itself.
Domain and business verification
Done properly, in your name, so you own the asset. An unverified domain quietly caps what you are allowed to do on Meta and Google.
Events de-duplicated
Send the same purchase from the browser and the server without matching the IDs and every sale is counted twice, which makes your reporting confidently wrong. We match them.
Consent mode for European traffic
If you advertise to the EU or the UK, the platforms now require a consent signal. Without it your conversions are simply not modelled. It is installed and tested.
The pages that get accounts approved
Ad accounts are refused and disabled over these far more often than over anything to do with the product. Every store we build ships with all of them, written for your business rather than pasted from a generator, and reviewed against what each platform actually asks for.
See the six pages
- A privacy policy that names what you collect, why, and how somebody asks for their data back — the page Meta, Google and TikTok all check first.
- A refund and returns policy with real windows and real conditions. Google Merchant Center rejects stores without one.
- A delivery policy with your actual zones, times and costs, matching what the checkout charges.
- Terms of sale, so a dispute has a document behind it rather than a WhatsApp thread.
- A contact page with a working address, phone and email. A store with no way to reach a human is a review-team red flag.
- A cookie notice and a working consent banner — not a decorative one that sets the cookies anyway.
If your account has already been rejected or disabled, say so in the form. It is usually fixable, we have done it before, and it is quicker to look at the rejection notice than to guess.