Terms of Service

1. Who we are

FD Solutions LLC is a Wyoming limited liability company formed on 17 December 2024 under registration number 2024-001572946. Our registered office is 1021 E Lincolnway, Suite 7696, Cheyenne, WY 82001, United States.

We design and build websites, online stores, customer portals and custom software for businesses, and provide hosting, maintenance and support. We supply to businesses, not to consumers.

2. Proposals and how a project starts

Nothing on this website is an offer capable of acceptance, and no price shown or discussed is binding until it appears in a written proposal.

Work begins only under a written proposal setting out the scope, the deliverables, the timeline and a fixed fee, which you have accepted in writing and against which the deposit has been paid.

The proposal is the definition of what you are buying. If something is not in it, it is not included, and the honest way to add it is a quoted change rather than an assumption on either side.

3. Changes to scope

You may ask for changes at any time. We will tell you what the change costs and what it does to the timeline, in writing, and it proceeds only once you approve.

We will not add anything to your invoice that you did not approve in advance. Equally, we cannot absorb scope that grows without being acknowledged — a fixed price only works if the thing being priced holds still.

4. Fees, invoicing and payment

Fees are fixed per project and stated in the proposal. Unless the proposal says otherwise, 50% is invoiced on acceptance and the balance on delivery, payable within 14 days of the invoice date. Larger projects are split into milestones.

All amounts are in USD and are exclusive of any taxes, duties or bank charges applying in your jurisdiction. Payment is accepted by bank transfer and by card.

Third-party costs — domain registration, hosting, paid plugins, stock imagery, payment provider fees — are yours and are billed to your own accounts directly, not marked up through us.

We may pause work where an invoice is overdue. We will tell you before we do, not afterwards.

5. Your responsibilities

To deliver on time we rely on you to:

• ›provide content, text, images and brand assets by the dates in the proposal;
• ›give us the access we need to systems and accounts the project touches;
• ›nominate one person who can give approvals and make decisions;
• ›review and respond at each approval point within a reasonable time;
• ›hold the rights to any content you give us to publish.

6. Delivery, revisions and acceptance

The proposal states what is delivered and when. 2 rounds of revisions are included at each design stage; further rounds are quoted separately.

On delivery you have 14 days to check the work against the written scope. Anything that does not match, we fix at our cost. If we hear nothing within 14 days the work is treated as accepted, which is not a trap — it simply lets a project close.

Delays caused by content, approvals or access arriving late move the timeline, and we will tell you when that happens rather than quietly absorbing it and missing a date.

7. Ownership

On payment in full, you own the deliverables we created specifically for you: the source code, the designs, and the content we produced for the project. You may modify them, extend them, and hand them to another developer without asking us.

Accounts we set up on your behalf — hosting, domain, database, payment provider, email — are registered in your name with you as owner from the outset. They are yours at all times, not transferred at the end.

We retain ownership of our own pre-existing tools, libraries, templates and general know-how. Where any of that is embedded in your deliverable, you receive a perpetual, worldwide, royalty-free licence to use it as part of the work — so nothing we keep can ever prevent you using what you paid for.

Third-party components remain under their own licences. Open-source components carry their original terms, and any paid third-party licence is registered to you.

8. Portfolio and confidentiality

Each party will keep the other's confidential information in confidence and use it only for the project. We will sign your non-disclosure agreement on request, ordinarily before the first call.

We would like to show finished work in our portfolio, but we will not publish your name, logo, screenshots or any detail of the project without your written permission. If you would rather we did not, say so and that is the end of it.

9. Third-party services

Projects commonly rely on services we do not control — hosting providers, payment processors, email delivery, mapping, analytics where you have asked for it. Your use of those services is governed by their terms, and their availability and pricing are theirs to change.

We will integrate them competently. We cannot be responsible for their outages, their policy changes, or an account of yours being suspended by them.

10. Warranty

For 30 days after launch, if something we built does not work as described in the proposal, we fix it and you are not billed for the fix.

That warranty does not cover changes to what was agreed, problems caused by edits made by you or a third party, failures of third-party services, or content added after handover. Those are ordinary work, quoted normally.

Beyond this warranty and the acceptance process above, deliverables are provided without further warranties, express or implied, to the extent the law allows. We warrant that our services are performed with the reasonable skill and care of a competent professional.

11. Care plans

Care plans are optional, separate from the build, and billed monthly in advance. Each period is invoiced before it begins, so nothing renews silently.

You may cancel with 30 days' written notice, effective at the end of the notice period. Declining or cancelling a care plan changes nothing about what you own.

A care plan covers maintenance, monitoring, backups and the monthly allowance stated in your plan. New features are quoted as separate work.

12. Liability

Nothing in these terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited.

Subject to that, neither party is liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, or loss of or corruption of data; and our total aggregate liability arising out of or in connection with a project is limited to the fees paid by you for that project.

You are responsible for your own data and your own business decisions. We configure backups where the project includes them and we test that they restore, but you should keep your own copy of anything you cannot afford to lose.

13. Termination

Either party may terminate on written notice if the other commits a material breach that is not remedied within 14 days of being notified, or becomes insolvent.

On termination you pay for work properly performed up to that date, and we hand over whatever has been completed, in a usable state, together with the accounts already in your name. Clauses concerning ownership, confidentiality, liability and governing law survive termination.

14. Acceptable use

We will not build or knowingly host anything unlawful, deceptive, or designed to harm others — including fraudulent stores, phishing, malware distribution, or sites impersonating another business.

If we discover a project is being used for any of those, we may suspend or terminate immediately and without refund of work already performed.

15. This website

The content of this site is general information about our services. It is not technical, legal or financial advice and should not be relied on as such.

The site is provided as it stands. We take reasonable care to keep it available and accurate but do not warrant that it will be uninterrupted or error-free.

16. Governing law

These terms and any project are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. The courts of the State of Wyoming have exclusive jurisdiction, save that either party may seek injunctive relief in any competent court to protect its confidential information or intellectual property.

17. Changes to these terms

We may update these terms. The version in force for a project is the version published when your proposal was accepted. The date at the top of this page shows when it was last changed.

18. Contact

Questions about these terms should be sent to us using the details on the contact page.