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03 · Websites & e-commerce

Customer portals & member areas

A private area where your customers can serve themselves.

Every request a customer can answer for themselves is a request your team does not have to handle. Portals pay for themselves quickly for exactly that reason.

Documents, invoices, order history, subscriptions, support tickets — behind a login, with permissions enforced per record rather than per page.

What it covers

  • Secure authentication with multi-factor support
  • Role and permission control, enforced on every record
  • Document, invoice and order access
  • Self-service account and subscription management
  • Notifications by email and messaging
  • Audit trail of who did what and when